CLIENT'S CHARTER ACHIEVEMENT OF RESIDENTIAL COLLEGES IN UPM
We are UPM’s staff committed to excellence through the implementation of quality in providing efficent, honest, friendly andprofessional services to fulfill the expectations of our customers by ensuring
- Management of students enrollment are not exceed than 9 minutes.
- Management of students check out are not exceed than 5 minutes .
- Complaint of damage will be answered within 2 working days.
- Decisions of student placement at the college will be informed within 3 weeks before the holidays end of the second semester in every session.
- Equipments application for student activities will be processed within one working day.
- Receipt will be issued immediately after payment is made
- Notices or circulars will be placed on the notice board within two working days.
Updated:: 02/11/2017 [zulkif]